Privacy Policy

Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, and shipping address when you place an order
• Payment Information: Payment details are processed securely through Shopify and are not stored on our servers
• Communication Data: Information you provide when contacting our support team
• Age Verification: Confirmation that you are 18 years or older

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Device type and browser information
• IP address and general location
• Pages visited and time spent on site
• Referring website or source

We use cookies and similar technologies to collect this information. You can control cookies through your browser settings.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your questions and support requests
• Improve our website and customer experience
• Send marketing communications (with your consent)
• Prevent fraud and maintain security

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Companies that help us operate our business (shipping carriers, payment processors)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

Data Security

We implement appropriate security measures to protect your personal information. Our website uses SSL encryption, and payment processing is handled securely through Shopify's PCI-compliant systems.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent where applicable

To exercise these rights, please contact us at support@sohibrands.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

Children's Privacy

Our website and products are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: support@sohibrands.com